Everything Anfitrione does for your guest service
Nine capabilities, one goal: guests well served on WhatsApp without you having to be there. Each one explained as it works in practice.
Get started in minutes, not days.
Paste your Airbnb listing link. Anfitrione reads everything and builds the assistant's knowledge base on its own: amenities, house rules, photos, check-in, and even the reviews. You review it, adjust the tone of voice, and publish. And you edit or add to the knowledge base whenever you want.
Imported from your listing, turned into bot knowledge
A QR code on the dishwasher. The right answer, without the guest explaining where they are.
Anyone can print a QR code. The difference is what happens after the scan: Anfitrione knows which code the conversation came from and puts whatever you linked to that spot at the front of the answer. The guest never describes the problem or digs through a manual.
- One code per object or room, with a label and where it is stuck.
- The scan opens WhatsApp with the question already written.
- Whatever you attached to that code leads the answer.
The guest scans
Hi! How do I use the dishwasher?
The tablet goes in the closed compartment on the door, and the rinse aid in the tank next to it (blue cap). Never use hand dish soap: it foams over and floods the kitchen. Spare tablets are under the sink.
Nobody had to say which machine, or which apartment. The code already did.
All your reservations in one calendar
Anfitrione imports your Airbnb, Booking, and VRBO reservations and keeps everything in sync. No double bookings, no parallel spreadsheet.
Syncs on its own, every few hours.
A real conversation, not just text.
Support doesn't stop at text. Anfitrione sends photos, videos, and PDFs from your knowledge base, and understands when a guest replies with a voice note or a photo.
Sends what solves it
- The video of how to get into the building
- The WiFi password as an image
- The house manual as a PDF
Understands what comes in
- The voice note the guest sent
- The photo of the leaking shower
- A document or receipt
You step away from WhatsApp. The control stays with you.
A calm panel shows what the assistant answered, how much it resolved on its own, and why it needed to bring you in, with no noise and no spreadsheet. And when you want to act, just message Anfitrione: you run the operation from your own WhatsApp.
Full transparency
Every escalation comes with the reason. No black box.
Run it from WhatsApp
Ask for reports and make decisions without even opening the panel. Plus a weekly summary by email.
LGPD and audit trail
Data protected and every action logged.
A problem at the property? Anfitrione brings in someone to fix it.
A guest reports that the shower broke or asks for an extra cleaning. Anfitrione understands the request and brings in the right provider from your own trusted list, built by you, by category and availability. And you decide how much of this runs on autopilot. Unwanted numbers, you block.
Understands the request
Cleaning, repair, gas refill. Classifies and logs it right away.
Brings in the right provider
From your trusted list, by category, availability and priority.
Follows up and alerts you
If the provider doesn't respond in time, it alerts you so you can call the next one.
You choose the level of automation
Automatic
Contacts the provider and confirms the booking on its own, then alerts you.
With your OK
defaultReaches out to the provider, but waits for your OK to confirm.
Manual
Detects the problem and alerts you. Doesn't contact the provider on its own.
Have several properties? Anfitrione was built to scale.
Manage every property in one place, invite your team with the right access, and see at a glance which property needs you. The service runs the same whether you have 1 unit or 30.
All your properties together
One dashboard for the whole portfolio, no account switching.
Team with roles
Invite co-hosts with view, edit or manage access.
See where to act first
The health ranking by property shows which one needs attention.
Knowledge that replicates
Clone a property and sync the knowledge base across similar units.
Are you priced too high or too low for your area?
Anfitrione compares your listing with similar Airbnbs in your area and shows you where you stand: price, occupancy, amenities, and rating. You decide with data, not guesswork.
On-demand analysis, based on your Airbnb listing. You run it whenever you want.
Your properties, in the agent you already use
Connect Anfitrione to Claude or Codex to check reservations, find information and manage your properties through a conversation.
You authorize access with your account. The agent uses your properties’ published data, and you can disconnect it whenever you want.
Connect my agent