How does Anfitrione work?

It answers your guests on WhatsApp with what it knows about your property, and calls you when it doesn't. You register the property, connect WhatsApp, and review everything before going live.

How long does setup take?

Start by finding your property on the map or pasting its Airbnb link. Anfitrione imports the listing information; you review it, fill in any gaps and test before connecting WhatsApp.

Which languages does Anfitrione support?

It detects the guest's language and replies in the same one: Portuguese, English, Spanish, and more than ten others. You don't need to translate anything or set a language per guest.

Can the AI make up a wrong answer?

Anfitrione uses your property information to answer. When information is missing or a situation needs your decision, it checks with you. You can follow conversations and update the knowledge base in the dashboard.

Do I need the WhatsApp Business API?

Not to get started. You connect your WhatsApp via QR code in seconds, with no new number and no migration. For higher volumes, we also support Meta's official API.

Does it work with Booking and other platforms?

Yes. WhatsApp support works with guests from any channel. Calendar sync and reservation context are native to Airbnb.

Are my data and my guests' data secure?

Yes. Data is encrypted and processed in compliance with Brazil's LGPD. You are the data controller; Anfitrione acts as the processor, following your instructions.

Can I review it before it goes live?

Yes. You test the assistant in Edit Mode and only turn it on when you're confident. Nothing reaches a real guest without you deciding.

Can I cancel whenever I want?

You can. It's 7 days free, no card, and you cancel anytime from the dashboard.

Won't it sound robotic?

It replies in your property's tone and in the guest's language, based on your information. When it doesn't know, it calls you instead of making things up.

How much does it cost?

Plans start at R$ 29/month, with 7 days free to try. The plans are right above.

Your guest asks. Anfitrione
works it out with you.

WhatsApp support, reservations and service providers working together. Anfitrione answers from your property information, arranges next steps and brings decisions to you.

Find my property

7 days free · No card neededThen, plans from R$ 29/month

Anfitrione

Start with your property.

01
Find it on the map
After creating your account, find your property on the map or paste its Airbnb link.
02
Review and test
Check the imported information, fill in any gaps and simulate conversations in Edit Mode.
03
Connect and follow along
Connect WhatsApp and activate when ready. Choose what the assistant can handle and what needs your approval.

From a guest’s question to the next step.

WhatsApp 24/7

Answers at any hour, in the tone of your home. Your guest is never left hanging.

Speaks the guest’s language

Detects the language and replies in kind, using your property information.

Prepares bookings and extensions

Checks availability and prices, then brings you a proposal ready for approval.

Learns from your Airbnb

Paste the link and Anfitrione builds the knowledge base: amenities, rules, photos, and check-in.

Contextual QR Codes

One QR on the door, another in the kitchen. The guest scans and the right answer comes back.

You stay in control

A panel of what the assistant answered and why it escalated. And you run it all from WhatsApp.

Hosts who have already transformed their service

“I'll admit I checked every reply at first. I stopped doing that about two months ago.”

Renata

Superhost · Curitiba

“In one week I had guests from Brazil, Germany and Korea. Each one was answered in their own language and I never even noticed.”

Inês

Short-term rental · Lisbon

“Eleven properties. The part that was killing me was explaining check-in over and over.”

Marcelo

11 properties · Belo Horizonte

“I watched it tell a guest it would confirm with me before answering. That is when I relaxed.”

Tomás

4 properties · Buenos Aires

“Shower died at ten at night. By the time I saw the message there was already an electrician booked for the next day.”

Camila

Property Manager · Balneário Camboriú

“I spent about two weeks testing in edit mode before switching it on for real. I would recommend doing that.”

Nuno

3 properties · Porto

“I'll admit I checked every reply at first. I stopped doing that about two months ago.”

Renata

Superhost · Curitiba

“In one week I had guests from Brazil, Germany and Korea. Each one was answered in their own language and I never even noticed.”

Inês

Short-term rental · Lisbon

“Eleven properties. The part that was killing me was explaining check-in over and over.”

Marcelo

11 properties · Belo Horizonte

“I watched it tell a guest it would confirm with me before answering. That is when I relaxed.”

Tomás

4 properties · Buenos Aires

“Shower died at ten at night. By the time I saw the message there was already an electrician booked for the next day.”

Camila

Property Manager · Balneário Camboriú

“I spent about two weeks testing in edit mode before switching it on for real. I would recommend doing that.”

Nuno

3 properties · Porto

“The reviews got better. I think it is just the response time, honestly.”

Diogo

4 properties · Ubatuba

“What I use most is the screen that shows why it pulled me in. You can tell there whether it was a real case or not.”

Sofía

Property Manager · Medellín

“A holiday weekend here is nonstop messages. It keeps up. I did not.”

Priscila

Guesthouse · Jericoacoara

“Every apartment has different rules and I was forever mixing them up. It does not mix them up.”

Valentina

5 properties · Mexico City

“Dinner out without the phone face up on the table. Sounds silly, but that is it.”

Rodrigo

Superhost · Gramado

“It calls me in very rarely. That made me nervous at first, now it is the part I like most.”

Bianca

6 properties · Recife

“The reviews got better. I think it is just the response time, honestly.”

Diogo

4 properties · Ubatuba

“What I use most is the screen that shows why it pulled me in. You can tell there whether it was a real case or not.”

Sofía

Property Manager · Medellín

“A holiday weekend here is nonstop messages. It keeps up. I did not.”

Priscila

Guesthouse · Jericoacoara

“Every apartment has different rules and I was forever mixing them up. It does not mix them up.”

Valentina

5 properties · Mexico City

“Dinner out without the phone face up on the table. Sounds silly, but that is it.”

Rodrigo

Superhost · Gramado

“It calls me in very rarely. That made me nervous at first, now it is the part I like most.”

Bianca

6 properties · Recife

There is a lot more inside

Unified calendarAirbnb, Booking and direct reservations in a single calendar.Photos, audio and voiceThe bot sends media from your base and understands guest audio and images.Oversight without WhatsAppFollow everything from a calm panel instead of living inside the app.Service dispatchIssue at the property? The right provider is engaged at the automation level you choose.Multi-propertyBuilt for hosts running several properties or managing for others.Market intelligenceKnow whether you are priced above or below your region. On the Premium plan.Airbnb importPaste your listing link and the knowledge base builds itself.Contextual QR codesOne code per spot in the home, answering for that spot.

See every feature in detail

What changes in your daily work.

Compare answering on your own, a preset-response bot and an operation connected to your property.

What changes in your daily work.
	By hand	Generic bot	Anfitrione
Answers outside your hours	missing	has it	has it
Replies in the guest’s language	partial	partial	has it
Uses your property information	has it	missing	has it
Routes decisions to the host	has it	missing	has it
Imports Airbnb information	missing	missing	has it
Centralizes history and actions	partial	partial	has it
Coordinates team and providers	has it	missing	has it

has it partial missing

Illustrative comparison. “Generic bot” means preset replies without property integration. Team and service provider coordination: Pro and Premium.

Simple plans, no surprises

7 days free on all plans. Cancel anytime.

How many properties do you manage?

Essential

For automated guest support

R$ 29/mo

+R$19/extra property

Support for 1 property

WhatsApp and web chat 24/7, multilingual
Escalation to you when it doesn't know
Knowledge base built from your Airbnb
Unlimited QR Codes
Email support

Start free

Pro

Premium

For those managing several properties or for third parties

R$ 79/mo

+R$39/extra property